LOUISVILLE, Ky. – Jim Norberg, a longtime executive at McDonald’s Corp., has been named chief restaurant operations officer at Papa John’s International Inc. In his new role Norberg will oversee the operations of Papa John’s corporate and franchise restaurants in North America.
Norberg most recently offered consulting services for the past three years as part of JN Consulting. Earlier, he spent more than 30 years with McDonald’s, most recently as executive vice president and chief operating officer. He also served as chief restaurant officer, Central Division chief operating officer, and vice president of operations and franchising.
“Jim has an impressive growth track record, as well as deep-rooted QSR industry knowledge and expertise, making him a welcome addition to our talented leadership team,” said Steve M. Ritchie, president and CEO of Papa John’s International. “Jim is a seasoned expert whose depth and understanding of restaurant operations and the guest experience will help propel our brand forward and position us for continued success.”