PASADENA, CALIF. – The Flippy 2 robotic arm designed and built by Miso Robotics will be installed in more White Castle restaurants. The fast-food chain announced plans to install Flippy 2 in 100 stand-alone locations. Rollouts of Flippy 2 will be phased in by region and planned out and scheduled in the months and years ahead. 

“Our partnership with Miso continues to lead the way on what’s next for back of house restaurant operations looking to empower team members with technology to better satisfy customers,” said Jeff Carper, chief operating officer at White Castle. “Having Flippy 2 be a new hire at 100 of our White Castle locations keeps us on a path to achieve big goals at White Castle.” 

Flippy 2 has the capability to operate a fry station and a flat-top grill. The next generation robotic arm is faster and more customizable than the original Flippy, according to Miso. Flippy 2 features the AutoBin system for foods like onion rings or chicken tenders. Using artificial intelligence, the system identifies the food, picks it up, cooks it in the correct fry basket and places the food in the correct holding area.

Miso Robotics said the installation of additional Flippy 2 units to more White Castle restaurants marks a milestone in the company’s partnership with White Castle. The two companies established a working relationship in September 2020 with the deployment of the original Flippy to a White Castle in the Chicagoland area. White Castle saw an immediate positive impact on daily operations and the productivity of its employees following an upgrade to Flippy 2 in November 2021.

Flippy 2 alleviates the pain points that come with back-of-house roles at quick-service restaurants by taking over the work of an entire fry station. The robotic arm improves workflow and creates a work environment that maximizes the efficiency of the kitchen, Miso said.

“We could not be more grateful for the confidence White Castle has shown in us as we enter into the next phase of our partnership,” said Mike Bell, chief executive officer of Miso Robotics. “White Castle was the first large brand to embrace our technology and we are thrilled that our Flippy pilot made such a positive impact on their operations that they want to integrate 100 more. We can’t wait to continue on this journey with such an outstanding partner.”