PASEDENA, Calif. – Miso Robotics and Jack in Box have announced a partnership to begin testing the automation company’s Flippy 2 and Sippy core product lines in one of the national restaurant chain’s stand-alone locations. Plans for future locations are possible. The Miso technology leverages artificial intelligence, machine learning, computer vision and data analytics to maximize efficiency in the commercial kitchen. Miso has worked with other QSR chains, including a partnership with White Castle that began more than two years ago.

Jack in the Box saw a need to revamp its technology roadmap and establish new systems, particularly in the back-of-house, to address staffing challenges that continue to impact operating hours and costs. The Miso automation aims to improve restaurant-level economics and alleviate the pain points of working in a high-volume commercial kitchen.

“This collaboration with Miso Robotics is a steppingstone for our back-of-house restaurant operations,” said Tony Darden, chief operating officer at Jack in the Box. “We are confident that this technology will be a good fit to support our growing business needs with intentions of having a positive impact on our operations while promoting safety and comfort to our team members. We are looking forward to testing Flippy 2 as our new hire at our San Diego location.” 

Jack in the Box will test the integration of Flippy 2 and Sippy into its operations and measure the benefits of a connected kitchen. With the goal of team members spending less time at the fryer and drink stations and more time in front of customers.

“Beginning our journey with a premier brand like Jack in the Box is an enormous step in our commitment to helping restaurants increase throughput, reduce costs and create a safer environment for their staff,” said Mike Bell, CEO of Miso Robotics. “From tacos and curly fries to fountain sodas, the future is now for Jack in the Box, and we are ecstatic to serve as the company’s technological arm to assure a quality product gets into its customers hands every time they order.”